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The first private Network ONLY for CXOs run by Blake Morgan

CXO House is the private network for Chief Experience and Customer Officers—delivering the insight, connection, and strategic clarity needed to lead through change and elevate the customer experience at scale.

Blake Morgan - The Queen of CX

Lead from the Front Line of Customer Experience

  • Actionable insights from top CX leaders
  • A trusted peer network of CCOs and CXOs
  • Curated sessions on strategy, innovation, and leadership
  • Exclusive access to virtual and in-person roundtables
  • Benchmarking and data sharing to guide smarter decisions

Who It's For

Our members are C-level executives leading customer, digital, and experience strategy across industries:

  • • CXO
    Chief Experience Officer
  • • CCO
    Chief Customer Officer

Industries: Retail, Financial Services, Healthcare, Travel, Energy, Media

Programs and Benefits

Peer Sessions

Monthly confidential forums

Executive Roundtables

Intimate CX leader discussions

Insights & Resources

Playbooks and benchmarks

Private Community

Trusted space to connect and grow

See Some of the Attending Executives

Portrait of Suzie Dieth, Vice President and Chief Experience Officer at NRG Consumer Energy

NRG

VP & Chief Experience Officer

Suzie Dieth

Portrait of Jeff Gelfuso, Chief Product, Experience, Design Officer at Qualtrics

Qualtrics

Chief Product, Experience, Design Officer

Jeff Gelfuso

Portrait of Valarie Vest, Chief Experience Officer at Cambridge Investment Research, Inc.

Cambridge

Chief Experience Officer

Valarie Vest

Portrait of Krista Phillips, Chief Customer Officer at M&T Bank

M&T Bank

Chief Customer Officer

Krista Phillips

Portrait of Dilip Bhatia, Chief Experience Officer at Lenovo

Lenovo

Chief Experience Officer

Dilip Bhatia

Portrait of Brian Higgins, Chief Customer Experience Officer at Verizon

Verizon

Chief Customer Experience Officer

Brian Higgins

Portrait of Michael Watson, Chief Customer Officer at WM

WM

Chief Customer Officer

Michael Watson

Portrait of Tiffany Menyhart, Chief Customer Officer at The Hershey Company

The Hershey Company

Chief Customer Officer

Tiffany Menyhart

Portrait of Allison Landers, Chief Experience Officer, Banking & Lending at UBS

UBS

Chief Experience Officer, Banking & Lending

Allison Landers

Portrait of Alex Greengold, Chief Consumer Experience Officer at Memorial Hermann

Memorial Hermann

Chief Consumer Experience Officer

Alex Greengold

About

Blake Morgan

Blake Morgan was called "The Queen of CX" by Meta. She is a customer experience futurist and author of three books on customer experience. Her new book is called The 8 Laws of Customer-Focused Leadership: The New Rules for Building A Business Around Today's Customer. Blake has taught courses at Columbia University, Rutgers Executive MBA program, and UC San Diego. She is an instructor for LinkedIn Learning.

Blake is the host of The Modern Customer Podcast. She lives in the Los Angeles Area with her husband, their two children and two dogs.

Join the Network of Experience Leaders

Apply now to access the conversations, insights, and relationships shaping the future of customer experience