Power your next move in customer experience.

CXO House is the private network for Chief Experience and Customer Officers—delivering the insight, connection, and strategic clarity needed to lead through change and elevate the customer experience at scale.

Lead from the Front Line of Customer Experience

Actionable insights from top CX leaders
A trusted peer network of CCOs and CXOs
Curated sessions on strategy, innovation, and leadership
Exclusive access to virtual and in-person roundtables
Benchmarking and data sharing to guide smarter decisions

Who It's For

Our members are C-level executives leading customer, digital, and experience strategy across industries:

• CXO
Chief Experience Officer
• CCO
Chief Customer Officer

Industries: Retail, Financial Services, Healthcare, Travel, Energy, Media

Programs and Benefits

Peer Sessions

Monthly confidential forums

Executive Roundtables

Intimate CX leader discussions

Insights & Resources

Playbooks and benchmarks

Private Community

Trusted space to connect and grow

See Some of the Attending Executives

Suzie Dieth

Vice President and Chief Experience Officer at NRG Consumer Energy

Jeff Gelfuso

Chief Product, Experience, Design Officer at Qualtrics

Valarie Vest

Chief Experience Officer at Cambridge Investment Research, Inc.

About

Blake Morgan

Blake Morgan was called "The Queen of CX" by Meta. She is a customer experience futurist and author of three books on customer experience. Her new book is called The 8 Laws of Customer-Focused Leadership: The New Rules for Building A Business Around Today's Customer. Blake has taught courses at Columbia University, Rutgers Executive MBA program and UC San Diego. She is an instructor for LinkedIn Learning.

Blake is the host of The Modern Customer Podcast. She lives in the Los Angeles Area with her husband, their two children and two dogs.

Join the Network of Experience Leaders

Apply now to access the conversations, insights, and relationships shaping the future of customer experience